10% of proceeds donated to Food Bank NYC



FAQ

TAXES
Taxes are included in the price listed. Additional tax fees will not appear at checkout.

 

SHIPPING
We offer complimentary shipping in the USA. Global shipping is calculated at checkout. Once your order is placed, an email notification is sent with confirmation. Once your order is shipped, an email notification is sent with tracking information.

 

EXCHANGES
If an item is defective (if applicable) and wish to exchange it for the same item, contact us within seven (7) days from the delivery date. Email us: customerservice@chandrakeyser.com

 

RETURN POLICY FOR PRODUCTS
Our policy lasts seven (7) days from the delivery date of purchase. To be eligible for a refund, the item must be unused and in the original packaging. Mail to: 200 Vesey Street 24FL, New York NY 10281, United States

To return an item, you will be responsible for the shipping costs. Shipping costs are non-refundable. If you receive a refund, the cost of original shipping will be deducted from your refund. Depending on the location, return time may vary.

If you are shipping an item over $75, consider using a traceable shipping service or purchasing shipping insurance. We don’t guarantee returned item.

 

RETURN POLICY FOR SERVICES
Our policy lasts up to (1) week prior to the scheduled service. After this date, we do not offer refunds. However, the service may be reschedule for a later date.

 

SALE ITEMS
Are FINAL SALE. Only regular priced items may be refunded.

 

CARE
Characteristics that may appear with use are the nature of these fine materials. If the product gets wet, let it dry naturally, then gently rub with a soft cloth. To preserve the original quality of this product, avoid placing near sources of heat, moisture, and light. To maintain over time, we recommend storing your products with the original packaging and use a dust cover bag.

  

E NEWSLETTER
We may communicate about new products and services. You can sign up on our home page and at any time unsubscribe at the bottom of any e-mail newsletter. We truly respect your privacy and do not share your information.

 

DISCLAIMER
While every effort has been made to ensure the accuracy of the product photos, there may be slight differences in the appearance from the actual product.

 

PAYMENTS
We accept payment via American Express, Mastercard, Visa, Discover, JCB, Shop Pay, Apple Pay, Google Pay. Your payment will be processed by secure online payment gateway Stripe. You will receive an email notification once your order is approved.